Your Partner in Patient Adherence and Clinical Excellence
At Med Help Rochester, we provide the time-intensive medication reconciliation and cost-benefit analysis that modern practices need but often lack the bandwidth to perform. Led by Doctor Greg Ladd, PharmD, we act as a clinical extension of your team, ensuring your patients understand, afford, and strictly adhere to the treatment plans you prescribe.
Enhancing Care, Reducing Administrative Burden
We bridge the gap between the exam room and the pharmacy counter. By partnering with us, your practice benefits from:
- Increased Adherence: We utilize behavioral psychology strategies to help patients overcome the emotional and cognitive barriers to medication compliance.
- Comprehensive Reconciliation: A meticulous "Brown Bag" review of all prescriptions, OTCs, and supplements to identify potential interactions or therapeutic duplications.
- Financial Navigation: We proactively manage insurance formularies and manufacturer assistance programs, ensuring your treatment plan is financially sustainable for the patient.
- Reduced Callbacks: We handle the "pharmacy logistics" that often bog down your nursing staff, from cost-alternatives to pharmacy transitions.
Professional Advocacy, Not Interference
We respect the patient-provider relationship. Our process is designed to be transparent and supportive of your clinical goals:
- Clinical Intake: We perform a deep-dive interview and medication audit.
- Pharmacist Analysis: Greg Ladd, PharmD, reviews the profile for safety, cost, and optimization.
- Patient Education: We empower the patient with a clear understanding of why they are taking each medication you’ve prescribed.
- Provider Brief: We provide you with a concise, clinically-relevant summary of our findings and any recommendations for your final sign-off.
Clinical Expertise Meets Patient Advocacy
Unlike general health coaches, our recommendations are rooted in Doctor-of-Pharmacy level expertise and backed by a deep understanding of behavioral psychology.
- Expert Oversight: Every clinical review is performed by a licensed NYS Pharmacist.
- Holistic Integration: We evaluate herbal and natural supplements for potential contraindications with traditional pharmaceuticals.
- Outcome Focused: Our goal is to improve patient quality of life and clinical markers, contributing to better overall performance for your practice.
Refer a Patient or Request a Sample Report
We are currently accepting referrals in Monroe County and the surrounding areas. If you have a patient struggling with polypharmacy, high medication costs, or non-adherence, we are here to help.